How do inbound calls differ from live transfers?

Inbound callers dial from ads. A live transfer starts with an agent who pre-qualifies the consumer and hands the conversation to your team.

Can any buyer receive inbound calls now?

No. Inbound calls are rolling out to approved buyers; request availability before planning capacity.

What is the inbound-call price?

Pricing is on approval. The existing $75–$175 live-transfer range is a reference, not an inbound quote or a promised billing rule.

Does calling in prove eligibility?

No. Confirm debt, state, income and program fit. Advertising response alone is not underwriting or enrollment.

Does an inbound call permit later texts?

Do not assume so. Check the applicable consent and contact rules before follow-up calls or messages.

Lead type

Debt relief inbound calls / pay-per-call

Inbound debt relief calls begin when a consumer dials from an advertisement, unlike live transfers that an agent pre-qualifies and warm-transfers. This pay-per-call product is rolling out to approved buyers. Pricing is confirmed on approval; $75–$175 is the existing live-transfer reference range, not a separate inbound-call quote.

Updated October 25, 2026

A consumer dials the advertised number instead of submitting a form or receiving an agent's outbound call.

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What you get

Consumer initiates the call
Not an agent-qualified warm transfer
Rolling out to approved buyers
Qualification, hours and pricing on approval

Inbound origin is not pre-qualification

An advertisement can describe eligible debt and service areas, but a caller still needs screening. Your team must confirm debt types, payment status, income and state. An inbound call does not establish eligibility for a settlement program, repayment plan or loan.

Agree the pay-per-call terms first

Before accepting calls, agree qualifying criteria, supported states, staffed hours, attribution and billing conditions. Use $75–$175 only as the current live-transfer reference; inbound pricing is on approval. No telephony service is claimed to be live here.

Your compliance obligations still apply

Consumer-initiated calls are not an exemption from all telemarketing rules. Review the advertisement, disclosures, call handling and any later outbound contact with counsel. Buyers remain responsible for licensing and TSR compliance.

Default real-time pricing

$75–$175

Existing live-transfer reference only. Inbound pricing on approval. Rolling out to approved buyers.

Debt relief inbound calls / pay-per-call

What you get

Inbound origin is not pre-qualification

Agree the pay-per-call terms first

Your compliance obligations still apply

Default real-time pricing

Related

Debt categories

Lead types

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